Making Car Rental More Transparent!
Discover Cars, originally called Discover Car Hire, was founded in 2013 with one simple goal in mind – to make car rental easier by connecting customers directly with rental companies and ensuring the price they see is the price they pay.
Since then, the growth of the company has been exponential and has recently led to Discover Cars being named by the Financial Times as one of the fastest growing companies in Europe for two years in a row — 2020 and 2021. Under the leadership of charismatic CEO Inna Vilenska, the company holds a stellar reputation for its main focuses which are customer satisfaction, providing a high-quality product, excellent employee welfare and admirable environmental stewardship. Today the company offers all types of cars, including vans and SUVs, from more than 500 dedicated partners across 10,000+ global destinations.
The growth and popularity of Discover Cars comes down to four key advantages that set them apart from the competition.
- The first is the reliability of suppliers. With Discover Cars you know you’re getting a company that’s gone through a lengthy and thorough application process with the main goal being to find suppliers that offer vehicles and prices that customers are looking for.
- The largest advantage is the price. Discover Cars has an excellent relationship with their suppliers. The high volume of customers they direct to them means they are able to negotiate incredible deals with which the savings are passed on to customers. All quoted prices include taxes and mandatory fees, so you’re guaranteed no hidden extra costs.
- Third, Discover Cars has a sophisticated feedback system. All customers are asked to provide a review and comments on the overall experience whether it was with the supplier or the service. The suppliers that receive the best reviews are given an excellent rental service award meaning they are the ideal ones to choose for an exceptional experience.
- Finally, is their customer support. Customers are the number one priority. A multilingual and dedicated support team is on hand 24/7 via email, live chat, or phone. Even after the car has been dropped off.
Another major advantage is the user-friendly approach adopted by Discover Cars to ensure a smooth booking experience. The process to book is simple and can be done in three easy steps.
- Firstly, log on to the website (see link below). Then enter your location, pick up date and drop off date, with the latter not being necessary as one-way rentals are available. Once you click “search now” you’ll be presented with a plethora of options from one or several trusted providers.
- Once you find the one that suits your needs simply book it. All bookings come with free cancellation up to 48 hours before your scheduled pick-up time.
- Finally, on the pickup day make sure you take all necessary documents listed on your voucher and enjoy the ride. Be sure to refuel before returning the car!
A helpful benefit of Discover Cars is the option to buy Full Coverage service for the rented vehicle. This is primarily for the purpose of reimbursing any amount a customer is charged for loss or damage to the car under their rental agreement. Oftentimes Full Coverage is cheaper than the insurance offered by the rental companies and covers the excess related to damage, theft, charges for repairs, lost keys, onward taxi, towing expenses and administrative fees.
If you value excellent service, fair prices, easy booking, great quality, and open communication for your car rental needs, then you’ll be hard-pressed to find anyone better than Discover Cars!