The Kaprun Edition is of the finest Chalet resorts in all of Europe, this award-winning complex, located in the heartland of Austria, is home to several stunning well-maintained chalets and suites run by a world-class team. The individual behind all this is none other than our Manager of the year for Austria, Mrs. Susanne Fischer.
Susanne’s journey in the tourism industry began at an incredibly young age. Being born into the Fischer family, a well-known local family working primarily in the hospitality industry, allowed for a unique insight and experience, much of which formed the early ideas of what Susanne wanted for her own company. To match this experience Susanne enrolled in a tourism and management degree finishing with top honours.
This combination of early experience, through family, and technical understanding, through education, gave Susanne the perfect foundation to realise her dream to build the finest wooden Chalet houses in the Austrian alps with the ultimate guest experience as its core value.
Before this was possible Susanne undertook a decade of experience working across the hospitality industry in various roles, teams, and management structures. Then in 2010, Susanne took the plunge, after scouting several locations she found the perfect spot next to the river of Kaprun in the quaint town of Kaprun. Over the years, bit by bit, the Kaprun edition has become a sort of “town within a town” with a continued focus on the guest experience.
Today Susanne oversees the Kaprun Edition ensuring guests are happy and setting the standard for all her staff. Although her dreams have been realised Susanne is not one to sit on her laurels and is dedicated to continually improving guest experience.